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Support leader or data analyst? Why data analysis is an essential CX skill | Relate by Zendesk

Support leader or data analyst? Why data analysis is an essential CX skill | Relate by Zendesk

Today with sophisticated CRM systems and data visualization, companies that invest in modern analytics technology have the ability to create data sets that leaders can use to make real-time decisions.

Read the full article at: relate.zendesk.com

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